Hosting & Support

HOSTING

Atone®WMS is hosted on a world class global platform, providing peace of mind and robust security for all our users.

 

INTEGRATION

Software integration is not as difficult as it once was.  Given quality access we back our highly skilled development team to integrate Atone®WMS with your existing systems.

It is imperative that as new developments and information channels are introduced to an organisation, they are able to integrate with existing platforms in order to maximise output.  This consideration remains at the forefront throughout the planning and implementation phase of Atone®WMS with all our new clients.  Our approach, ensures your existing software applications are thoroughly considered and given scope to adapt and develop alongside Atone®WMS.

 

MAINTENANCE

We update Atone® WMS frequently, but our product updates won’t disrupt your work in any way.

For major undertakings where downtime is unavoidable we try to make our off-line time mercifully brief and thoroughly communicated. We will notify account holders of planned maintenance windows and fill you in on what we’ll be working on in that time.

 

SUPPORT

What kind of customer support does Atone® WMS have? 

Every Atone® WMS purchased comes with ridiculously great support. We move mountains to make sure you always get the answers you need, when you need them. For starters, our help desk is just an email or a phone call away. Nothing too urgent…then, pop open the Atone® WMS ticketing system, and register your questions/suggestions.

 

THE ATONE®WMS PLATFORM

What sort of software platform does the system run on?

The system runs straight from your web browser. All you need to access the system is a username and password.

Atone® WMS can operate as a cloud-based application or be hosted in a network server environment.